Our Diamond Service offers the same services as the Gold Service but adds an "Urgent Need" process. This is ideal when you are expecting a specific letter / account or just want to stay involved.

Customers have indicated that a lot of their mail could have waited at home until their return!  Our Diamond Service allows you to actually see the mail before making your decision whether you need it sent on.  This can mean considerable savings on postage costs.

Every time we receive mail on your behalf we will do a scan of the envelope(s) and the same day, we will send you an email showing what was received. You can then decide to have us:

• Forward it with next normal mailing;
  or
• Forward it ASAP to an address of your choice;
  or
• Open the letter, scan the front page or all pages, attach the scan to an email and forward it to you;
  or
• Security shred the letter,

We will then forward the original with the next batch of mail. This allows you to manage how you want to deal with your mail. If, for whatever reason, we do not hear from you regarding the mail, we will forward everything received as per the Gold Service.

We do not open/scan the contents of any mail without your direct instruction.

For extended periods after a 12 month registration a discounted rate of $31 per month will apply

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Scanning of Mail

The scanning of the envelopes is part of the Diamond Service and does not incur any extra costs. The costs listed here only apply if you want us to open the letter(s), scan the content and email the scan to you.

Additional cost to scan contents:

• First Page: $1.50
• Subsequent Pages: $1.00

With our flexible service you can change between the Gold and Diamond Service depending on your needs. 

Business Service

Portmail Redirect also provides a redirection service for businesses. Please contact us for details.